Shipping
Prices, shipping costs and delivery information
The prices stated on the product pages include the statutory value-added tax and other price components. The shipping costs are clearly indicated again in the shopping basket system and on the order page. There are no shipping costs for digital content (vouchers).
Shipping options and shipping costs
Within Germany we ship all our products insured with DHL.
To the rest of the world we also ship insured with Deutsche Post.
Within Germany €4.75
Outside Germany €7.35
From a minimum order value of €95, shipping is free for you within Germany.
Delivery times
Delivery times depend on your location and may vary depending on the country. You can find more information here. We will ship your order within 3-5 business days. Please note that delivery times around public holidays may be delayed in exceptional cases. If you do not receive your package within the standard delivery times, please check the status of your order. If you do not find any information here, please contact us.
Please note that for shipments to other EU countries, delivery times may vary depending on the country. You can find more information here. For shipments to Norway, Switzerland and all shipments outside the EU, there may be additional delays due to customs.