Frequently asked questions
Shipping & Delivery
We ship all our products within Germany insured with DHL. Abroad - insured with Deutsche Post:
Within Germany €4,75
Outside Germany €7,35
From a minimum order value of €95, shipping is free for you within Germany.
Which payment methods do you accept?
You can pay with credit card, Apple Pay, Google Pay, PayPal, Klarna or Shop Pay.
Can I order abroad?
Clear! We ship our products both within and outside Europe. Please note that for shipments to other EU countries, delivery times may vary depending on the country. You can find more information here. For shipments to Norway, Switzerland and all shipments outside the EU, there may be additional delays due to customs.
Shipping outside Germany is €7.35.
How long does it take for my order to reach me?
We usually ship your order within 3-5 business days. Within Germany, the delivery time is a further 3-5 working days. Please note that delivery times may be delayed around public holidays. If you do not receive your package within the standard delivery times, please contact us.
Please note that for shipments to other EU countries, delivery times may vary depending on the country. You can find more information here. For shipments to Norway, Switzerland and all shipments outside the EU, there may be additional delays due to customs.
We believe in a clean environment.
For this, we upcycle basketballs and design unique bags. Sustainable and fair.
Handmade in Cologne
Handmade in Cologne
Sustainable and fair
Sustainable consumption is possible. With this basic philosophy, designer Rita Balta founded the label Bal Designs. We believe that there is an alternative to fast fashion and ever faster changing trends. For us, there is no alternative to sustainable business and fair production.
1 bag = 1 tree
Trees are one of the most efficient means against climate change. They absorb carbon and store it for centuries. A single mangrove binds over 12 kg of CO2 per year. That is why we plant one mangrove for every product sold.